Focus on investments with performance capacity
ATIVA started the project in June / 2013 and after two years of work using the BRITech platform, the quality of services provided to the clients improved the team was reduced.
Today, the structure of ACTIVA is half that size compared to 2013. This was made possible through the promotion of the best professionals and the replacement of quantity by quality in the team.
BRITech technology helped the process increasing the level of automation and generating scalability of the company – they were able to attract more customers, improve the level of service without increasing the back-up team.